Who's responsible
The controller of your personal data is Martynas Juška, individual activity (individuali veikla), certificate no. Martynas Juska, Gynėjų g. 14, 01109 Vilnius, Lithuania. Questions or requests: martynas.juska96@gmail.com.
What we collect
- Account: your name, email, and a securely scrambled (hashed) password. If you sign in with Google: your Google name, email and profile picture.
- Your content: floor plans and photos you upload, the images and 360° views you make, your projects, showrooms and gallery posts.
- Messages: what you send to Support & feedback, with any file you attach, and comments in the gallery.
- Showroom visitors: the name, and the email if they give one, of people who comment on a shared showroom. Only the showroom's owner sees the email.
- Payments: your plan, purchases and credit history. Card details go straight to Stripe; we never see them.
- Technical data: IP address, browser and device details in our hosting provider's logs, used to keep the service secure and working.
Why we use it
- To provide the service you signed up for: your account, your projects, the AI work, sharing, support. (Legal basis: our contract with you.)
- To keep it safe and working: preventing abuse and fraud, fixing errors. (Legal basis: our legitimate interest.)
- To keep financial records that the law requires. (Legal basis: legal obligation.)
We don't sell your data, don't show you ads, and don't use your content to train AI models.
Who helps us
We use these providers to run the service. They process data only on our behalf, under data processing agreements:
| Provider | What for |
|---|---|
| Vercel | Hosting the website and app |
| Neon | The database (accounts, projects, messages) |
| Cloudflare (R2) | Storing uploaded and generated images and files |
| fal.ai | Running the image AI models (including models made by OpenAI and others) |
| Gemini AI (reading plans, finding furniture) and Google sign-in | |
| Stripe | Payments |
Some of these providers are in the United States. Transfers there are protected by the EU–US Data Privacy Framework or the European Commission's Standard Contractual Clauses.
How long we keep it
- Account data and content: as long as you have an account. When you delete your account in Settings, your data and files are deleted straight away; if you ask us by email, we do it within 30 days.
- Support messages: up to 2 years, so we can follow up on problems.
- Payment and accounting records: as long as Lithuanian law requires (currently up to 10 years).
- Gallery posts: until you delete them, or your account.
Your rights
You can ask to see, correct, download or delete your data, to restrict or object to how we use it. Write to martynas.juska96@gmail.com; we'll answer within one month.
If you think we're not handling your data properly, you can complain to the State Data Protection Inspectorate of Lithuania (vdai.lrv.lt) or the authority in your country.
Children
RickNest is not meant for children under 16, and we don't knowingly collect their data.